Emergency sewer repair is urgent service for sewer problems that cannot wait: sewage backing up into the house, a main line that will not drain, a broken pipe leaking sewage into the yard or a hole opening up over the line. We take calls 24 hours a day, 7 days a week, including weekends and holidays, to stop the damage first and then find and fix the cause.
Sewer problems do not keep business hours. They tend to show up on holiday weekends with a full house, late at night after a load of laundry, or during a storm. When dirty water is rising in the tub, you need a crew on the way, not a callback on Monday. Call (870) 384-3279 any time.
What Counts as a Sewer Emergency
- Sewage or dirty water coming up through a tub, shower, toilet or floor drain.
- No drain in the house will go down.
- Sewage pooling in the yard or around the cleanout.
- A sinkhole or sudden depression forming over the sewer line.
- A strong sewer gas smell inside the house.
- An ejector pump alarm with the basin close to overflowing. See sewage ejector pump repair.
What to Do Right Now
Stop using water
No flushing, showers, laundry or dishwasher. Everything you drain adds to the backup.
Keep people away
Keep children and pets away from sewage and from any soft or sunken ground.
Check the city side
Pine Bluff Wastewater Utility (870-535-6603) checks stoppages for free and can tell you if the city main is blocked.
Call us
If the problem is on your side, call (870) 384-3279 and we will get a crew moving.
How We Handle an Emergency
Stop the damage first. The first priority is getting the house draining so no more sewage comes in. That usually means opening the cleanout and clearing the blockage by rodding or hydro jetting. Details on our main sewer line clog page.
Then find the cause. Once flow is restored, a camera inspection shows whether it was a simple clog, roots, a belly or a collapsed pipe. You see the footage.
Then decide on the fix. Some repairs have to happen right away, like a collapse that keeps the house from draining. Others can be scheduled for daylight once the emergency is over. Either way, you get the price before any repair starts. Being an emergency does not change our camera-first, price-first approach.
Emergency Pricing, Explained
Calls outside normal hours can cost more than a scheduled visit, and we tell you that on the phone before a crew heads out, not afterward on the invoice. If your situation can safely wait until morning, we will say so and save you the after-hours cost.
Common Emergencies We See in Pine Bluff
- Root-blocked clay lines under older homes, often right after a heavy use day like a holiday.
- Grease clogs in kitchen lines, especially around big family meals.
- Collapses in Orangeburg or old clay pipe that finally gave out.
- Storm-related backups when heavy rain overloads the system. A backwater valve helps prevent repeats.
Where We Respond
We cover Pine Bluff and the neighborhoods and communities within about 25 miles, including Downtown and Fifth Avenue, Watson Chapel, Dollarway, Sulphur Springs, Pinebergen, Henslee Heights, West End and the UAPB area. When you call, tell us your street or nearest cross street and what is happening, and we will tell you straight away how soon a crew can be there. See the full list of neighborhoods we serve.
Things That Help the Crew When They Arrive
- Know where your outdoor cleanout is, or clear a path to where you think it is.
- Move cars off the driveway if the sewer line runs under or beside it.
- Put pets in a closed room.
- Tell us about any past sewer work, like a repair spot or a previous camera report.
For Landlords and Businesses
Tenants and customers do not wait for Monday either. We respond to rentals, apartments, restaurants and commercial buildings after hours, work with the property manager on access, and send footage and invoices to the owner. See sewer repair for landlords and commercial sewer services.
Emergency or not, every job is part of the same honest approach to sewer line repair in Pine Bluff.
Stop running water and call (870) 384-3279. Crews are on call 24/7 across Pine Bluff and nearby neighborhoods.
Emergency Sewer Repair FAQ
Do you really answer at night and on holidays?
Yes. We take calls 24 hours a day, 7 days a week, including weekends and holidays.
Is a broken sewer line always an emergency?
Not always. If the house still drains and nothing is backing up, a repair can often be scheduled. Read is a broken sewer line an emergency.
Should I call the city or you first?
Calling Pine Bluff Wastewater Utility first is smart, since their check is free. If the problem is on your side, call us.